Shipping policy

SHIPPING POLICY – SILEX MEN

At SILEX MEN, we aim to deliver your order quickly and safely. Please read our shipping policy for complete details.

1. ORDER PROCESSING

  • All orders are processed within 1–3 business days

  • Orders are not processed on Sundays or public holidays

  • Once your order is shipped, you will receive a confirmation message with tracking details

2. SHIPPING TIME

Estimated delivery time:

  • Metro Cities: 3–5 business days

  • Other Locations: 5–7 business days

Please note: Delivery times may vary due to unforeseen circumstances.

3. SHIPPING CHARGES

  • Free shipping on prepaid orders (optional – keep if you want)

  • A small shipping fee may apply on Cash on Delivery (COD) orders

Shipping charges (if any) will be shown at checkout.

4. CASH ON DELIVERY (COD)

  • COD is available on selected pin codes

  • Additional charges may apply

  • Please ensure availability at the delivery address to avoid order cancellation

5. ORDER TRACKING

Once your order is shipped:

  • You will receive a tracking link via SMS/email

  • You can track your order in real-time

6. DELIVERY ISSUES

If you face any issues such as:

  • Delayed delivery

  • Package marked delivered but not received

Please contact us within 48 hours, and we will assist you.

7. ADDRESS & CONTACT DETAILS

  • Please ensure your shipping address and phone number are correct

  • We are not responsible for delays or losses due to incorrect details

8. UNDELIVERED ORDERS

If an order is returned due to:

  • Incorrect address

  • Customer unavailable

You may be required to pay shipping charges again for re-delivery.

9. INTERNATIONAL SHIPPING

(Currently not available – you can update this later if you expand)

10. CONTACT US

For any shipping-related queries, contact us:

📧 Email: support@silexmen.com
📱 Instagram: @silexmen

SILEX MEN
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